terms and conditions
- last updated: October 2020
By agreeing to purchase artwork from me you are agreeing to all of the terms and conditions detailed below, all local laws applicable to you, and international copyright law.
you may not :
- modify the artwork - this includes editing the illustration itself and/or removal of artist's signature. If you would like your piece editing, please ask the artist about it directly;
- trace the artwork, or claim that it was created by anyone other than the original artist;
- sell your commission slot or artwork to another party for profit;
- use the artwork for any commercial purpose. You are not buying a commercial license to your artwork, please make no attempt to sell it.
If you are interested in buying a commercial license, such as to use in published works, please ask the artist for more information.
you may :
- post the completed artwork online (credit given to the artist's alias "BritishMuffin" is not required but definitely appreciated, especially if the image has been cropped);
- print out the artwork for personal use, and ask for a larger version of your piece in order to do so;
- use the artwork as a design to print on personal apparel or items, so long as you make no attempt to sell them (Feel free to send photos of them to the artist, they would love to see!);
- resize or crop the artwork down to a desired focus but, again, please credit the artist if you can;
- ask for artwork previews (a work-in-progress - "WIP") at the sketch, lineart, or colour stage in your initial order email. Requests for edits are allowed at these times. After completion only minor changes are permitted. Any major edits will incur a fee.
timescale & completion
If your order is time-sensitive please specify when you send your order request, and make sure to do so well ahead of the deadline. The artist will also usually be able to offer a rush service at an additional cost suitable to the size of the piece.
Due to outside circumstances such as real life obligations, your artwork may be several months late at the worst case scenario. Please know that artist tries their best to deliver it on time and is always happy to keep you in the loop about progress. Please feel free to contact the artist if the completion estimate (the ETA) has passed to ask for an update or WIP of your order and they will get back to you in a few days.
If your order becomes one year overdue from the ETA date the artist specified and you have still not received the completed artwork, you are entitled to a full refund minus any transaction fees.
In the case of lack of contact during the ordering process, the artist will send out periodic email reminders, and wait a max of two months from the initial order request email. If they still haven't heard from you, the artist will have to remove your slot from the waiting list and may blacklist you.
Due to outside circumstances such as real life obligations, your artwork may be several months late at the worst case scenario. Please know that artist tries their best to deliver it on time and is always happy to keep you in the loop about progress. Please feel free to contact the artist if the completion estimate (the ETA) has passed to ask for an update or WIP of your order and they will get back to you in a few days.
If your order becomes one year overdue from the ETA date the artist specified and you have still not received the completed artwork, you are entitled to a full refund minus any transaction fees.
In the case of lack of contact during the ordering process, the artist will send out periodic email reminders, and wait a max of two months from the initial order request email. If they still haven't heard from you, the artist will have to remove your slot from the waiting list and may blacklist you.
streaming
The artist may choose to draw your commission over on their channel at Twitch.tv at a random time to suit them. However, if you would not want them to do this with your artwork, please let the artist know and they will make sure to draw it off-stream.
copyright
Although the customer may hold the rights to any characters/designs represented in the piece, the artist owns the original rights to any artwork created. Therefore the artist has the right to use your artwork for any purpose - commercial, advertising, or otherwise.
You will always remain the patron of said artwork and will be credited as such.
Any copyrighted characters from other franchises contained in the artwork remain the property of their creators.
You will always remain the patron of said artwork and will be credited as such.
Any copyrighted characters from other franchises contained in the artwork remain the property of their creators.
payment & refunds
Payment for services is accepted the moment that receipt of the paid PayPal invoice is confirmed by the artist. If you cancel any services after this time, your payments are not refundable.
If payment remains incomplete without reasonable justification why, the artist has the right to cancel the order after a month. The client will lose their slot, be blacklisted from doing further business, and may also be reported to PayPal.
If you are unhappy with the finished result, the artist will be happy to make changes for you (any major edits will incur a fee) but they will not be able to refund your payment for the service as it is completed.
The artist has the right to decline your commission for any reason, in which case they will refund any money you have already paid for the service.
If payment remains incomplete without reasonable justification why, the artist has the right to cancel the order after a month. The client will lose their slot, be blacklisted from doing further business, and may also be reported to PayPal.
If you are unhappy with the finished result, the artist will be happy to make changes for you (any major edits will incur a fee) but they will not be able to refund your payment for the service as it is completed.
The artist has the right to decline your commission for any reason, in which case they will refund any money you have already paid for the service.